Built around the luggage desk

Give reception a clear route from luggage drop-off to collection. Record each bag, find its storage location and keep the handover history.

Store luggage

Enter a tag and bag count together. Add colour, size or a rack location to organise the luggage room. Photos are optional; each bag can be collected separately.

Find and collect

Find luggage by tag number, colour, size or location. Check each selected bag before handover and return one bag while keeping the rest in storage.

Keep the history

See what is still in the luggage room and what has been collected. Use dates and bag details to trace a handover when a guest asks.

Manage private photos

Add an optional photo to help reception recognise a bag. View, replace or remove its current photo while keeping the luggage record and collection history.

Print a matching report

Prepare a report of the luggage that matches your search and filters, for shift handovers or a luggage-room check.

Work as a team

Free uses one shared property account. Pro supports up to ten named users with roles, helping a reception team share the same luggage records.

At the reception desk

Fictional local Lugexa Store interface with tag, bag count and Store action grouped together

From drop-off to handover

Active bags and today’s storage and collection totals. Fictional local interface. — Active bags and today’s storage and collection totals.

Tag numbers, bag details and collection controls stay together. Fictional local interface. — Tag numbers, bag details and collection controls stay together.

Collected luggage remains in History for later enquiries. Fictional local interface. — Collected luggage remains in History for later enquiries.

Fictional local development previews. Public signup is not open.

Talk to Lugexa

Discuss your hotel’s luggage workflow. Public signup is not yet open.

support@lugexa.com

A clearer reception handover

Store a tag and bag count at drop-off. Use a rack or shelf location to organise the room, then search the tag when the guest returns. The dashboard shows active luggage and today’s storage and collection totals.

Free includes one property account, 100 MiB of photo storage and 24-hour photo retention. Pro development defaults include ten users, 10 GB of photo storage and 30-day retention. Public signup and billing remain closed; launch prices are not approved.

Development and verification status

Camera devices, live photo failure paths, invitations, saved PDF reports, guest Wallet and recovery require their scoped verification before release.